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How do I get support if I face any issues with DigiLocker?

Curious about DigiLocker

How do I get support if I face any issues with DigiLocker?

If you encounter any issues or need support regarding DigiLocker, you can reach out to their customer support team for assistance. Here's how you can seek support for DigiLocker:

1. Visit the DigiLocker website (https://digilocker.gov.in/) or open the DigiLocker mobile app on your device.

2. Sign in to your DigiLocker account using your registered mobile number and OTP (OneTime Password).

3. Once you are logged in, click on the "Support" or "Help" section. This section may be located in the main menu or in the settings/options menu of the website or app.

4. In the Support section, you will find various options to seek help. This may include FAQs, user guides, tutorials, and contact information for customer support.

5. If you cannot find a solution to your problem in the provided resources, look for the "Contact Us" or "Support" option. It may provide you with a helpline number, email address, or a support form to submit your query or complaint.

6. Use the provided contact information to reach out to the DigiLocker support team. You can call the helpline number, send an email, or fill out the support form with details about your issue or query.

7. Explain your problem or concern clearly and provide any relevant details or screenshots to help the support team understand the situation better.

8. Wait for a response from the support team. They will assist you in resolving the issue or provide guidance on the matter.

It's recommended to provide accurate and detailed information while seeking support to facilitate a quicker and more effective resolution to your issue.

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