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How can I report a fraud or suspicious transaction on BHIM?

Curious about BHIM

How can I report a fraud or suspicious transaction on BHIM?

If you come across a fraud or suspicious transaction while using BHIM, you should take immediate action to report and address the issue. Here are the steps you can follow:

1. Contact Your Bank: The first step is to immediately contact your bank's customer support or helpline. Inform them about the fraudulent or suspicious transaction and provide them with all the relevant details. They will guide you on the next steps to be taken.

2. Lodge a Complaint with BHIM Support: You can reach out to BHIM customer support to report the incident. The BHIM app or website typically provides contact details or a helpline number for customer support. Contact them and explain the situation, providing all the necessary information.

3. File a Police Complaint: If you have become a victim of a fraudulent transaction, it is important to file a police complaint. Visit your nearest police station and provide them with all the details of the incident, including transaction details, any relevant screenshots, and any other supporting evidence.

4. Contact National Payments Corporation of India (NPCI): If required, you can also reach out to the National Payments Corporation of India (NPCI) to report the fraudulent transaction. They oversee the BHIM platform and can provide guidance or further assistance.

Remember, it is crucial to act swiftly and report any fraudulent or suspicious activity as soon as you notice it. This helps in initiating the necessary investigations and taking appropriate steps to mitigate any potential losses. Additionally, it is advisable to regularly monitor your BHIM transactions and keep track of your account activities to detect and address any irregularities promptly.

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