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What should I do if there is a discrepancy in my NEFT transaction?
Curious about NEFT (National Electronic Funds Transfer)
If you notice a discrepancy in your NEFT transaction, you should immediately contact your bank's customer service department to report the issue. They will likely ask you to provide details such as the transaction reference number, the date and time of the transaction, and the amount of the transfer.
Your bank will then investigate the issue and attempt to resolve it with the recipient's bank. If there has been an error, such as an incorrect account number or wrong amount, the banks will work together to reverse or rectify the transaction.
It's important to keep in mind that the process of resolving discrepancies can take some time, so it's best to act quickly and be patient as the issue is investigated and resolved.
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