Is there a penalty for failed IMPS transactions?
Curious about Immediate Payment Service
Generally, there are no specific penalties imposed for failed IMPS (Immediate Payment Service) transactions. However, it's important to note that certain banks may charge nominal fees for initiating IMPS transactions, and these fees may still apply even if the transaction fails.
The fees charged by banks for IMPS transactions are typically related to the convenience and speed of the service rather than the outcome of the transaction. These fees vary across banks and are often based on the transaction amount.
In the event of a failed IMPS transaction where the money is not debited from your account or not credited to the recipient's account, the amount should be reversed or refunded to your account automatically within a specified timeframe. The reversal process varies between banks, but it is generally initiated by the bank after identifying the failed transaction.
If you encounter a failed IMPS transaction, it is advisable to do the following:
1. Wait for Reversal: Give it some time as the reversal process can take a few minutes to a few hours, depending on the bank. In most cases, the amount will be automatically reversed to your account.
2. Contact Customer Support: If the reversal does not occur within the expected timeframe or if you have any concerns regarding the failed transaction, you should contact your bank's customer support helpline. Provide them with the necessary details such as the transaction reference number, date, and amount. They will investigate the issue and provide you with the appropriate resolution.
It's important to review your bank's terms and conditions regarding IMPS transactions to understand the applicable fees and policies related to failed transactions. Each bank may have its own set of guidelines and fees, so it's recommended to refer to your bank's official documentation or contact their customer support for specific information related to penalties or fees associated with failed IMPS transactions.